Samsung Electronics has launched TRUEBench, a new testing tool designed to check how well artificial intelligence systems perform everyday office tasks, rather than just general knowledge quizzes.
Developed by Samsung Research, this benchmark aims to give companies a clearer picture of AI’s true value in boosting productivity, addressing complaints that current tests feel too narrow and focused on English-language questions.
TRUEBench, short for Trustworthy Real-world Usage Evaluation Benchmark, evaluates AI models on practical jobs like creating reports, analyzing data, summarizing long documents, and translating text.
It covers 10 main areas with 46 smaller categories, using 2,485 test examples across 12 languages, including cross-language tasks.
This setup mimics real office scenarios, from short emails to handling huge files over 20,000 characters long.
Unlike older benchmarks that stick to simple yes-or-no answers, TRUEBench includes back-and-forth conversations and checks for hidden rules, like ensuring a summary is accurate and complete.
The tool uses a mix of human and AI grading to score results fairly, passing a test only if every part meets the standards. Early rankings on the open-source site Hugging Face show models like GPT-5 leading, with Samsung’s own systems performing strongly in multilingual and long-form tasks.
Paul Kyungwhoon Cheun, head of Samsung Research, said, “We built TRUEBench from our own AI use in daily work, and we hope it sets a new bar for measuring productivity while strengthening Samsung’s lead in real-world tech.”
As businesses add AI to tools for writing emails or crunching numbers, there’s a push for better ways to judge its worth.
TRUEBench fills that gap by focusing on outcomes that save time and reduce errors, not just raw smarts. It’s free to use on Hugging Face, where anyone can compare up to five AI models at once, encouraging developers to improve their creations.
Experts see this as a smart move for Samsung, which has woven AI into phones like the Galaxy series. On forums like Reddit’s r/MachineLearning, users called it “a breath of fresh air,” with one saying, “Finally, a test that shows if AI actually helps with my reports, not just trivia.”
The launch ties into Samsung’s bigger goal of blending AI seamlessly into work life, potentially influencing how other companies pick and tune their systems.
TRUEBench is available now, marking a step toward more honest AI assessments. As adoption grows, it could help bridge the space between hype and helpful tools in offices worldwide.
